Fifty hospital managers – including two from Texas County Memorial Hospital – graduated from the Missouri Hospital Association Center for Education’s Health Care Leadership Series on April 4. The program provides leadership training to a diverse cross section of hospital and health care supervisors and managers.
“In today’s highly demanding health care environment, managers must possess a variety of skills to create value for their organizations,” said Marc D. Smith, MHA president. “The leadership series offers healthcare leaders the skills needed to strengthen their organizations and improve the quality of services.”
Hope Best, a TCMH clinic manager, and Amanda Turpin, R.N. quality management director, attended the class.
The series consists of comprehensive, leadership training courses designed to enhance hospital staff’s managerial skills. The seven-month program includes training sessions featuring topics on building and retaining customer relationships, producing a high-performance workforce, designing and revising processes to ensure quality performance and understanding hospitals’ budgets and finances.
“Our faculty includes some of the most highly regarded experts in healthcare,” Smith said. “Graduates of the Health Care Leadership Series are poised to make significant contributions to healthcare in their communities.”