Terra Culley, front, and Melissa Middleton work dispatch stations at the Wri-Tex E911 office in Houston. Middleton is one of two remaining members of the original staff from when the agency began operation in January of 1995. A measure to save the service in Texas County is on the April 8 ballot.

We’ve all heard them on TV and radio news reports — startling recordings of phone conversations between 911 dispatchers and people (young and old) calling to report a problem.

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